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Return Policy
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- If for any reason you are unhappy with your purchase from us you can return it within 30 days of the original shipping date. Your return will either be credited back to your card less the cost of shipping or you may have credit toward an exchange. This is entirely your option.
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- Our requirements for returns are as follows:
- The item must be returned in the original condition received. This means that all tags must be attached and that the item is in new condition.
- The item must be returned in the original packaging.
- Blankets that are packaged inside a box must remain in the box and be placed inside a our shipping box or an equivalent.
- Blankets that are packed inside a bag must be returned inside the bag and shipped inside our original shipping box or an equivalent
- Please see below for addresses specific to carrier.
- All items should be shipped with insurance. We will not be responsible for items lost while in transit to us.
- The item must be received by us within 30 days of the original shipping date. Absolutely no returns will be honored which are recieved after the 30 days have elapsed.
- If you have any questions please feel free to email us.
- Damaged - Defective Merchandise
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- If you receive merchandise that is damaged you must make a claim within 7 days of receipt. Your claim will be turned in to the shipper and their policies will dictate whether they will pick it up or we will issue a return services label. Any claim for damaged merchandise made after the 7 day period will not be honored. Initial communication for damaged merchandise must be made through this email address. Failure to use this email address may result in the delay or loss of your claim.
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- Order Cancelations:
- If you need to cancel an order and we have not shipped it, there is no cost for canceling. Once an order has been shipped and you desire to cancel the order we will have to charge you for all redirection fees charged by the carrier as well as a 20% restocking fee.
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- Please ship all returns to the addresses below :
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| Fed Ex, DHL, UPS Shipments |
US Postal Service Shipments |
L7 Enterprise |
L7 Enterprises |
Curtis Liles |
Curtis Liles |
3515 E. Glacier Pl. |
3515 E. Glacier Pl. |
Chandler, AZ 85249 |
Chandler, AZ 85249 |
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